Respond to a Review

Responses should answer questions and address concerns raised in the review or clarify information about your school. Once we authenticate that you are an official school representative, we will publish your response under the corresponding review. Each review is limited to one response, but you may submit a new response to replace the previous one. Please restrict comments to addressing the content of the review in question and refrain from including advertising/promotional material or unrelated exchanges. Official representatives will have the option to make a contact email available, but please avoid directing users from our site through other means.

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Bootcamp:

Date of Original Post:

	Reviewer Name	Review Body
	Jim Cranshaw	After zero communication from you over a month and a half I am now giving up on this placement - if it ever existed. You've wasted a lot of my time in writing repeated communications, and the time of my colleagues who worked on our end on preparing for a placement. It's been by far the most unprofessional and confusing experience I've ever had from a volunteer brokerage in my 12 years in campaigns - most are excellent and professional organisations that actually help organisations in a win win swap. You are supposed to be helping small organisations like mine connect with a placement, but instead you have failed to communicate with me after numerous wasted phone calls, Tweets and emails, and you have signally failed to deliver anything at all over two months. Bizarrely nobody even picks up the phone when I ring your office, as I have now done 6 times. That doesn't help tiny organisations, it wastes their resources and hinders them. It is absolutely fine to tell organisations that the placement has fallen through - it is not fine to stop communicating altogether and waste their time. Please look into why this failure has come about and consider what impacts you are having on micro organisations like mine when you can't get your own systems and processes into a professional state.

Response:

I hereby affirm that I am authorized to provide comments as an official representative for the bootcamp noted above.